Patient Portal


OUR ADDRESS:

28 N. MAIN ST., MARLBORO, NJ 07746



OFFICE HOURS:

Monday 9am-5pm

Wednesday 9am-5pm

Thursday 9am-5pm


Please also note the patient portal is for non-urgent messages only. Depending on how many clients are seeking support at once, our reply may take up to 7 business days.

Patient portal support is not available during the weekends (including Fridays) or holidays. 


New topics should be reserved for your upcoming appointment.



UPDATED PORTAL POLICY-PLEASE REVIEW:

Please note, all patient portal messages regarding billing and scheduling will be replied to by Mara Munoz. All other health related questions and concerns should be directed to, and will be replied by our Functional Medicine Health Coaches. 


We understand the value of your time and the convenience of picking up the phone or writing a patient portal message. These telephone and electronic consultations can potentially save you the time and expense of an in-person appointment, or a trip to an urgent-care office or emergency department. Because we believe that care is best provided during face-to-face appointments in the office, we will request that some of these become in-person appointments when appropriate.  

 

All non-urgent telephone calls and patient portal communications should be limited to brief matters for quick clarifying questions based on what was discussed in your last session. New topics should be reserved for your upcoming appointment. If it takes you more than a couple of minutes to compose your message, it is likely best for you to schedule an appointment to discuss these matters with your practitioner.


Portal messages that require a lengthy response may require an appointment. Abbreviated 15 minute and 30 minute session times are available. 


We are available, without charge, for the following telephone or patient portal communications during regular business hours:

·       Brief questions that do not require a new diagnosis, change in treatment plan, additional follow-up, paperwork, referrals, or prescriptions.

·       Brief requests for clarification on labs, dosing and treatment plans from a previous office visit.

·       Brief questions regarding possible reactions to supplements or treatments.

·       Prescription refill requests for medications and supplements prescribed by our practitioners.

·       Phone calls or patient portal messages initiated by your practitioner.

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